Privacy policy

Privacy Policy & Security
Last Updated June 2, 2019

Thank you for visiting our site. It is our goal to provide you
with an enjoyable and satisfying shopping experience, and to
meet and exceed your expectations. Cloud 9 Easy Go, LLC
respects the privacy needs and concerns of our customers.
This privacy policy explains the collection, use, disclosure and
protection of your personal information that is collected as a
part of your transaction and during site visits.

Your Privacy is Important to Us
Like most companies, Cloud 9 Easy Go, LLC receives, stores,
and analyzes information from customers and site visitors in
order to understand how people shop and how to make our
site better. Here are the three (3) types of information that we
collect and use at Cloud 9 Easy Go, LLC:

1) When You Visit: Whenever you visit a Cloud 9 Easy Go,

LLC website, mobile site, tablet application or any other
Cloud 9 Easy Go, LLC digital property, we automatically
recognize your Internet Service Provider (e.g., Comcast,
ATT, Verizon), device and its properties, general
geographic location, the referring source from which you
came, and a record of your activity on our site. The
customer information that Cloud 9 Easy Go, LLC collects
through its website is used to improve your shopping
experience for all the ways you shop. (See Automatic

Collection of Information (Cookies) Section below.)

2) When You Buy: When you make a purchase from Cloud

Easy Go, LLC and/or create an account on the website, we
collect personal information including your name, billing and
shipping address, email address, telephone number and
credit card information. Your credit card number is collected
for transactional purposes in accordance with industry
standards.

3) Shopper Preferences: Collected information may also
include any other personal information you choose to
provide or preference information you choose to provide
such as types of products you may be interested in.

How We Use Your Data
Cloud 9 Easy Go, LLC uses information from your visits and
purchases in a number of ways, including:

To process your purchases, confirm your offers, deliver

products that you have ordered and respond to your
inquiries.

To enhance your shopping experience by allowing us to

make our website easier and more enjoyable to use.

To customize the content and layout of our pages and

provide you with additional information about our products.

To send you catalogs and other information or materials via

your mail, email, or mobile device to inform you of new
products, services, special offers, promotions or upcoming
events for Cloud 9 Easy Go, LLC.

To improve our products and services.

Cloud 9 Easy Go, LLC may also contract with third-party service
providers to place our advertising messages on other
websites and digital properties. No personally identifiable
information is collected or used in this process. This provider
may collect anonymous information about your visits to our
digital properties, and your interaction with our products and
services such as pages and products you viewed and whether
or not a purchase was made. They may also use information
about your visits to our and other digital properties to target
advertisements for goods and services. This anonymous
information is collected through the use of a cookie and a
pixel tag, which is industry standard technology, used by most
major websites.

Sharing Information
We may disclose your personal information when Cloud 9
Easy Go, LLC believes it is reasonably necessary to comply
with any applicable law, regulation, legal process or
governmental request or to protect against harm to the rights,
property or safety or Cloud 9 Easy Go, LLC, our customers or
the public as required or permitted by law.

Email Addresses

We do not sell or rent our customers’ email addresses.
We will not exchange our customers’ email addresses with

other marketing partners.

We may share your email address with third parties who

perform services for Cloud 9 Easy Go, LLC, These third
parties are given information that they need to perform their

designated functions, such as email delivery, tracking and
delivering your order.

We may at times send you a Cloud 9 Easy Go, LLC

sponsored offer on behalf of another partner or retailer.

Telephone Numbers

We do not sell or rent our customers’ telephone numbers
We will not exchange our customers’ telephone numbers

with other marketing partners.

We may share your telephone number with third parties

who perform services for Cloud 9 Easy Go, LLC. These
third parties are given information that they need to perform
their designated functions, such as delivery of your order.

Opting Out
You always have the choice to opt-out of receiving certain
information or to request that certain information not be
shared with third parties.

If you do not wish to receive email promotional materials

from Cloud 9 Easy Go, LLC and/or email offers brought to
you by Cloud 9 Easy Go, LLC on behalf of other retailers
please unsubscribe through the email offer or contact our

Customer Care Center.If you do not wish to receive direct mail promotional

materials from Cloud 9 Easy Go, LLC please contact our
Customer Care Center.

If you do not wish to receive direct mail promotional

materials from third party companies and other
organizations, please contact our Customer Care Center.

We may use the services of third parties to collect and use

anonymous information about your visits to and interactions

with our website through the use of technologies such as
cookies to personalize advertisements for goods and
services.

We may also use technologies, such as our own cookies, to

provide you with personalized online display advertising
tailored to your interests. To opt out of our cookies used for
this online advertising, contact our Customer Care Center
via email at sales@cloud9easygo.com or by mail at Cloud 9
Easy Go, LLC, P.O. Box 58721, Philadelphia, PA 19102,
Attention: Customer Care Center. When writing us to be
removed from a list, please include your first and last name
and full mailing address.

Please note, if you ask us to remove your name, address
and/or email address from our email or postal mailing lists, we
will maintain that information in a “do not mail” file to ensure
that we can honor your request.
Your opt-out request will be processed within 5-7 days of the
date it was received for email or text offers and 8-10 weeks
for direct mail offers.

How We Protect Your Information
Cloud 9 Easy Go, LLC has taken measures to ensure that
shopping at Cloud 9 Easy Go is a safe and enjoyable
experience for our valued customers. We use a minimum
128-bit Secure Sockets Layering (SSLv3) with industry
standard strong encryption to encrypt your personal credit
information, including your credit card number, before it
travels over the Internet. Cloud 9 Easy Go, LLC uses SSL
technology which is the industry standard for secure online

transactions. It is our policy that credit card information is
stored in an encrypted format, which makes it legible only to
systems that have access to the associated decryption key.

All information that Cloud 9 Easy Go, LLC collects will be
stored in Cloud 9 Easy Go, LLC databases (including local
storage), affiliated company databases, or databases
managed by third party service providers, which are located
within and outside of the United States. Such data will be
automatically transferred to these databases, which may be
located in countries where privacy rules differ and may be
less stringent than those of the country in which you reside. If
you visit our website from a country in the European Union,
you consent to such cross-border transfers of personal data to
the United States.

International Customer Policy
Cloud 9 Easy Go, LLC does not accept international shipping
orders.

Privacy of Children
This site is a general audience site and is not intended for use
by children under the age of 13. To ensure compliance with
federal law, Cloud 9 Easy Go, LLC does not knowingly collect
or maintain information provided by, nor does it actively
market any of its products to, children under the age of 13.

Automatic Collection of Information (Cookies):
A cookie is a small piece of information that websites use to
remember information about users. Cloud 9 Easy Go, LLC

uses two types of cookies to recognize our browsers and
customers and remember shopping list items. Cloud 9 Easy
Go, LLC uses transient cookies to provide continuity from
page to page. Within a single visit, these cookies store
information such as your shopping list to simplify checkout.
They do not contain any personally identifying information.
Cloud 9 Easy Go, LLC also uses persistent cookies to identify
customers after their first visit. These cookies remain on the
hard drive of a device and allow a user to enter our site
without having to log in on every visit. To access any secure
areas such as those including your account information you
must still enter your password.

You may turn off all cookies or you can have your computer
warn you whenever cookies are being used. For both options,
you have to adjust your browser settings. Please be aware,
however, that when you choose to reject cookies, this choice
may limit the functionality of the website and you may lose
access to some of its features.

Updates to Online Information
You may update, review or correct your online account
information at any time by accessing your password-protected
member page via the “My Account” section of the website.

Links to other Websites
This website may contain links or references to other
websites. These other websites have their own privacy
policies. If you visit another website you should review the
privacy policy of that website.

Updates to this Privacy and Security Policy
Cloud 9 Easy Go, LLC reserves the right to modify or amend
this Privacy and Security Policy at any time. All such
modifications and amendments to this Privacy and Security
Policy shall be posted here in the Customer Service section of
www.cloud9easygo.com.

Cloud 9 Easy Go, LLC will alert you that changes have been
made by indicating at the top of this Policy the date it was last
updated. Each time you use this site, the current version of
the Privacy and Security Policy applies. Accordingly, you
should check the date at the top of this Policy and review for
any changes since the last version.

Cloud 9 Easy Go, LLC encourages you to review this policy to
make sure you understand how your information will be used.
By using this website, you consent to the use of information
as described in this Privacy and Security Policy and our

PRIVACY POLICY

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